Original sales receipt must accompany returns
We accept returns for exchange or refund 15 calendar days after delivery of the product. Buyers MUST contact us within 15 calendar days to obtain an RMA#. At our sole discretion after 15
calendar days, we will offer an exchange or store credit only. Items must be in
"new, unaltered and unused condition". Definition of new, unaltered
and unused condition is:
• without showing signs of wear or
damage in any way
• within 15 calendar days of the delivery
date (after 15 days no returns are allowed)
• must not be a special order or a
• unless noted that it cannot be
returned or has a different return policy time period other than that 15 days
noted in that item's particular item
If an item is received damaged or is
incorrectly shipped by us please contact Customer Support immediately. Items
that are defective and shipped from us or items that you did not order but
received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection
of item(s) once we receive it.
There is a 15% restocking fee for
returned items that are not being exchanged and are not damaged. Again you MUST
contact us within 15 days if you intend to return ANY item back to our store.
Items returned to us AFTER 15 days and WITHOUT contacting us, will NOT be
Customer is responsible for all shipping
costs if seller is not at fault.
2221 E Winston Rd Unit M
Anaheim, CA 92805